Last Updated: 11 July 2024
Introduction
Welcome to Swan Thai Massage & Beauty. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://thaimassagematlock.com or visit our premises at 2 Church St, Matlock, DE4 3BY.
Information We Collect
Personal Data
We may collect the following personal data from you:
- Contact Information: Name, email address, phone number, postal address.
- Appointment Details: Date and time of your appointments, treatment preferences, and any relevant health information provided by you.
- Payment Information: Billing address, payment card details (processed securely through third-party payment processors).
Non-Personal Data
We may also collect non-personal data including:
- Technical Data: IP address, browser type, operating system, referral URLs, and other information related to your interaction with our website.
- Usage Data: Information about how you use our website, products, and services.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To schedule and manage your appointments, process payments, and deliver the requested services.
- Communication: To communicate with you regarding your appointments, send reminders, and respond to your inquiries.
- Marketing: To provide you with information about our services, promotions, and special offers (only if you have opted-in to receive such communications).
- Improvement: To improve our website, services, and customer experience.
- Legal Compliance: To comply with legal obligations and protect our rights.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal data to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email service providers) under strict confidentiality agreements.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement a variety of security measures to maintain the safety of your personal data. Your personal data is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete data.
- Deletion: You have the right to request that we delete your personal data, under certain conditions.
- Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Objection: You have the right to object to our processing of your personal data, under certain conditions.
- Portability: You have the right to request the transfer of your data to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact details below.
Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you would like to make a complaint, please contact us:
Swan Thai Massage & Beauty
2 Church St, Matlock, DE4 3BY
Email: [email protected]
Phone: 07838 493399
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
This Privacy Policy has been created in compliance with UK GDPR regulations to ensure the protection of your personal data and to provide transparency about our data processing practices.