Last Updated: 11 July 2024
Introduction
Welcome to Swan Thai Massage & Beauty. These Terms of Service (“Terms”) govern your use of our website https://thaimassagematlock.com and our services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
Services
Swan Thai Massage & Beauty provides massage and beauty treatments at our location at 2 Church St, Matlock, DE4 3BY. Our services are provided by trained professionals and are intended to promote relaxation and well-being.
Appointments and Bookings
Booking Process
- Online Booking: You can book appointments online through our website. All online bookings are subject to a non-refundable booking charge of £5.
- Confirmation: Once your booking is confirmed, you will receive a confirmation email with the details of your appointment.
- Rescheduling and Cancellations: Please refer to our Refund Policy for details on how to reschedule or cancel your appointment.
Late Arrivals
- Grace Period: We offer a 10-minute grace period for late arrivals. If you arrive more than 10 minutes late, your appointment may be shortened or rescheduled, and no refund will be provided.
Payment
- Payment Methods: We accept various payment methods including credit/debit cards and online payment systems.
- Full Payment: Full payment is required at the time of booking for all online appointments.
- Booking Charge: A non-refundable booking charge of £5 applies to all online bookings.
Health and Safety
Client Responsibility
- Health Conditions: It is your responsibility to inform us of any health conditions, allergies, or injuries that may affect your treatment. We cannot be held liable for any issues arising from undisclosed health conditions.
- Contraindications: If you have any contraindications for certain treatments, please consult your physician before booking.
Our Commitment
- Hygiene Standards: We adhere to strict hygiene and sanitation standards to ensure the safety and well-being of our clients and staff.
- Professionalism: All treatments are provided by qualified and experienced professionals.
Privacy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website and services, you consent to the practices described in our Privacy Policy.
Limitation of Liability
To the maximum extent permitted by law, Swan Thai Massage & Beauty shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any other damages of any kind, arising out of or related to your use of our services or website.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or related to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
Contact Us
If you have any questions about these Terms, please contact us:
Swan Thai Massage & Beauty
2 Church St, Matlock, DE4 3BY
Email: [email protected]
Phone: 07838 493399
By using our website and services, you agree to be bound by these Terms. Thank you for choosing Swan Thai Massage & Beauty. We look forward to serving you.